Job title

Business Development Manager

Qualifications & Skills

• Experience: over 5 years of progressive experience in specialty automotive chemical and materials science companies, customer service, and inventory. Supervisory or management experience is strongly preferred.
• Automotive Knowledge: Deep understanding of automotive systems, part specifications, and industry trends.
• Business Acumen: Strong financial literacy, ability to analyze sales data, and proficiency with inventory tracking software and CRM systems.
• Soft Skills: Excellent negotiation, conflict resolution, and organizational skill
• Eligibility: English and Korean bilingual (fluent in both languages)

             Must be authorized to work in the United States (미국 내 근로 자격 보유자)

                                  Employer will not sponsor employment visa status(비자 스폰서십 제공 불가)

Employment Type: Full-time, Tennessee

Job Description

1. Sales & Revenue Growth

• Take ownership of the overall customer experience by monitoring performance against key supplier metrics and implementing corrective actions when necessary.
• Lead sales and commercial management activities for assigned customer accounts, including RFQs, engineering changes, contract administration, customer-owned tooling documentation, customer portal management, VA/VE initiatives, capacity planning, pricing and commercial negotiations, accounts receivable oversight, and customer program support.
• Develop and execute customer engagement strategies, including defining key points of contact, communication frequency, and relationship-building initiatives with decision-makers and stakeholders.
• Monitor market trends, customer activity, and competitor developments, providing relevant insights and strategic recommendations to leadership to support business growth opportunities.

2. Inventory Management

• Oversee inventory levels and forecasting to ensure optimal stock availability while minimizing excess inventory and obsolescence.
• Coordinate timely and accurate parts delivery to customers and internal service departments to maintain high service standards and operational efficiency.

3. Team Leadership

• Recruit, train, mentor, and schedule department personnel to build a high-performing and customer-focused team.
• Provide ongoing coaching, performance management, and professional development opportunities to maximize employee engagement and sales performance.

• Customer Service

• Resolve escalated customer concerns in a professional and timely manner while ensuring exceptional customer satisfaction.
• Maintain departmental service standards and reinforce a strong customer-centric culture aligned with company brand expectations.

4. Financial Management & Compliance

• Develop and manage annual operating budgets, pricing strategies, and departmental financial performance metrics.
• Ensure compliance with company policies, safety standards, and applicable regulatory requirements, including OSHA and industry-specific guidelines.
• Analyze departmental KPIs and implement continuous improvement initiatives to drive profitability and operational excellence.

Contact Information

Tel : 629- 275-3051

Email : unitech@solutionxinc.net

https://www.unitechcorp.com/en/