POSITION: Network Administrator

DEPARTMENT: Information Systems

REPORTS TO: Information System Director

 

 

General Definition of Job Function:

 

•Provide technical assistance for local office network and small-sized windows serverframe network issues. 

•Possesses knowledge and experience of Cisco products of switching, routing, wireless LAN and security.

•Possesses basic experience and knowledge to solve/analyze network application performance, TCP/IP protocol stacks, routing/switching, Ethernet, DNS/DHCP, Firewall, VPN and wireless LAN. 

•Assists with the administration of 500+ users of Citrix Metaframe in a remote Call Center environment. In addition to hardware/software support, is familiar with client/server applications jointly with other systems personnel. 

•Helps with the installation and configuration of all Cisco network equipment including cabling, switches, and routers.  

•Works with various network tools (Wireshark/Sniffer, etc) to manage and troubleshoot networking problems. 

 

Examples of Duties and Tasks Performed:

 

•Adding and supporting network users for Windows XP, 10.

 

•Installing and configuring Office network switch & wireless access points, etc.

 

•Installing and supporting Cisco network devices (ie Cisco ISR routers and L2/L3 switches)

 

•Support for communication lines between remote sites (Domestic and International) 

 

Qualifications:

 

•4+ years experience on network support.

•College degree in Computer Science, MIS, or relevant support experience in a corporate environment. 

•Cisco networking certification is required. 

•Other IT related certifications desirable. 

 

 

*If interested, please send a copy of your resume to  dlee@hrcap.com