POSITION: Network Administrator
DEPARTMENT: Information Systems
REPORTS TO: Information System Director
General Definition of Job Function:
•Provide technical assistance for local office network and small-sized windows serverframe network issues.
•Possesses knowledge and experience of Cisco products of switching, routing, wireless LAN and security.
•Possesses basic experience and knowledge to solve/analyze network application performance, TCP/IP protocol stacks, routing/switching, Ethernet, DNS/DHCP, Firewall, VPN and wireless LAN.
•Assists with the administration of 500+ users of Citrix Metaframe in a remote Call Center environment. In addition to hardware/software support, is familiar with client/server applications jointly with other systems personnel.
•Helps with the installation and configuration of all Cisco network equipment including cabling, switches, and routers.
•Works with various network tools (Wireshark/Sniffer, etc) to manage and troubleshoot networking problems.
Examples of Duties and Tasks Performed:
•Adding and supporting network users for Windows XP, 10.
•Installing and configuring Office network switch & wireless access points, etc.
•Installing and supporting Cisco network devices (ie Cisco ISR routers and L2/L3 switches)
•Support for communication lines between remote sites (Domestic and International)
Qualifications:
•4+ years experience on network support.
•College degree in Computer Science, MIS, or relevant support experience in a corporate environment.
•Cisco networking certification is required.
•Other IT related certifications desirable.
*If interested, please send a copy of your resume to dlee@hrcap.com
